Table of contents
What are Google app connections?
The Google Sheets, Google Docs, Google Slides, and Google Drive apps use a Google account to read the files you show on your screens. That account is a connection. One Google connection works with Sheets, Docs, Slides, Drive, and Calendar events.
You manage Google connections on the Connections page in Settings, the same place as your dashboard connections. From there you can connect a Google account, share it with your team, reconnect it, and disconnect it.
Before you begin
A Google account with access to the files you want to show.
Each team member connects their own Google account. A connection stays private to the person who connected it until they share it with the team.
Connect a Google account
1. Go to Account > Settings > Connections.
2. Under Not connected, find Google and click Add.
3. In the Connect Google dialog, click Sign in with Google, then sign in and allow access in the Google window that opens.
When you see Google connected successfully, the Google card moves under Connected. To connect another Google account later, open the Google card and click Add account.
If you start from a Google app's settings instead, the same Connect Google dialog opens.
Share a connection with your team
Open the Google card to see its accounts. Each account shows who can use it:
Private to you: an account you connected that only you can use.
Shared with your team: an account you connected and shared.
Connected and shared by a teammate: a teammate's account you can use in your apps.
Owned by the team: always shared with everyone, and only an admin can disconnect it.
Only the person who connected an account can share it or stop sharing it.
To share an account, click Share with team on its row, read the dialog, and click Share with team again to confirm. Once it's shared, teammates can put any Drive file the account can read on screens, including files you haven't picked.
To make it private again, click Stop sharing and confirm. Screens that use the account through a teammate's apps stop showing those files. Sharing again later won't restore them: those apps need to be saved again.
Reconnect or disconnect an account
Reconnect
If an account shows Connection failed or says its sign-in expired, click Reconnect on its row and sign in with Google again.
You can reconnect accounts you connected, and anyone can reconnect an account owned by the team.
For a teammate's shared account, ask the teammate who connected it to reconnect it.
Disconnect
Click Disconnect on an account's row, then click Disconnect in the confirmation dialog. You can disconnect accounts you connected. Only an admin can disconnect an account owned by the team.
Google apps that use the account stop on every screen. Reconnecting the account later won't restore them: those apps need to be saved again.
Troubleshooting
Google sign-in doesn't finish
The Connect Google dialog tells you what went wrong. The most common causes are:
Your browser blocked the Google pop-up. Allow pop-ups for Fugo and try again.
Your Google Workspace admin restricts which apps can use your account. Ask them to allow Fugo.
Drive access wasn't granted. Sign in again and allow access to Drive when Google asks.
The Google file picker asks about cookies
If your browser blocks third-party cookies, Google asks you to allow cookies when you open the file picker in a Google app's settings. Click Allow cookies, and sign in to Google in the pop-up if it asks.
Sign-in errors from older Google apps
For "Google hasn't verified this app" and 403 errors, see the Google apps authentication FAQ.
Need more help?
Drop us a message using the chat box in the bottom right of the CMS, or reach our support team at support@fugo.ai.