Table of contents
What is Media?
Media is Fugo's central library for the images, videos, and documents you use across your digital signage - the place you upload files once, then reuse them in playlists, Design Studio designs, and directly on screens.
Key things Media does for you:
Keeps everything in one place
Every file you upload - whether from your computer, Dropbox, Google Drive, or a direct URL - lands in the same library, so you're not hunting across different tools to find what you need.Organizes with folders
Group related files into folders (and nested subfolders) so a growing library stays easy to navigate.Updates in place
Replace a file's content without breaking anything that already references it - any playlist or Design Studio design using that file automatically shows the new version.Gets content to a screen fast
Publish a file straight to a playlist or a specific screen without leaving the library.
Permissions
What you can do in Media depends on your role's permissions:
View access lets you browse the library, open folders, search and sort, and preview a file's details - but not upload, delete, rename, replace, or reorganize anything.
Edit access additionally lets you upload new files, delete existing ones, rename and replace files, and create, rename, and move folders.
Publishing a file directly to a playlist also depends on your permission to edit playlists - so it's possible to have full access to Media itself but not be able to add a file to a playlist, if your role doesn't include playlist editing.
Learn more about user roles & permissions 👉 Users: Overview
The Media page
To access media, log into your account or start a free trial here.
From the left-hand sidebar, go to Content → Media. This opens your media library - a grid of folders and files, with a toolbar above it for finding and organizing what you need.
Search, filter, and sort
Search
Type into the search box to find a file by name.
Filter
Narrow the grid to All Media, Images, or Videos. Each option shows a live count of how many files match. Documents like PDFs and Office files don't currently have their own filter option, so look for them under All Media or use search if your library has a lot of them.
Sort
Sort your library by Name, Date Created (the default, newest first), File Size, or Type, in ascending or descending order.
Folders
Create a folder to group related files together, and nest folders inside each other for deeper organization. A breadcrumb trail at the top of the page always shows where you are, so it's easy to navigate back out.
A folder's card shows a preview made up of thumbnails from up to four of the files inside it, along with its name and how many items it contains. You can rename a folder at any time, and move it (or drag files into it) to reorganize your library as it grows.
Media cards
Each file in the library appears as a card showing:
A thumbnail - a rendered preview for images, videos (with a play button that plays the clip inline when clicked), and PDFs; a document icon for PowerPoint and other file types that can't be visually previewed.
The filename, file type (like JPG, MP4, or PDF), and file size.
A brief Processing state while Fugo finishes generating a thumbnail and reading the file's details, for files that were just uploaded.
A version badge (like "v2") once a file has been replaced at least once using the Update action described below - this is the only status badge you'll see on a card.
Click a card to open its details, or select its checkbox to include it in a bulk action.
Bulk actions
Select the checkbox on multiple cards to reveal a bulk actions bar, letting you:
Move everything selected into a different folder (including back to the root of your library).
Delete everything selected at once, after a confirmation prompt.
Use Clear selection to deselect everything and exit bulk mode. Bulk actions are only available if your role has edit access to Media.
Working with a single item
Click any card to open a details panel with a larger preview and information about the file: its type, resolution, file size, duration (for video), original filename (if it's since been renamed), when it was created, and who uploaded it.
From here, you have a few actions available:
Edit
Opens the file in a full-screen view where you can rename it. Changes save automatically as you make them, with a status indicator confirming when your edit has been saved.
Publish
Add this file directly to an existing playlist, or "quick-publish" it straight to a specific screen - see Using media elsewhere in Fugo below for what each of these actually does behind the scenes.
Update
Replace this file's actual content with a new upload, while keeping the same file record. This is the option to reach for when you need to swap in a corrected or refreshed version of a file without having to re-add it everywhere it's already used - any playlist or Design Studio design referencing the original will automatically show the new version. Each time you use Update, the version badge on the file's card increases (v2, v3, and so on), so you can tell at a glance that a file has been replaced since it was first uploaded.
Open Original
Opens the raw uploaded file in a new browser tab.
Delete
Permanently deletes the file after a confirmation prompt. This can't be undone, so double-check the file isn't still needed somewhere before deleting it.
Uploading media
Click Upload from the Media page to add new files to your library. You can upload from your Computer, Dropbox, Google Drive, or by pasting a direct URL. Whichever source you choose, your files are staged for a quick review before they're added to your library.
What you can upload
Media supports four kinds of files:
Images - JPG, PNG, GIF, WebP, SVG, and other common image formats.
Videos - MP4, WebM, MOV, and other common video formats.
Documents - PDFs and common Office formats, like Word, Excel, and PowerPoint files.
Audio - MP3, WAV, and other common audio formats. The upload picker on the Computer tab is set up for images and video specifically, so if you need to upload audio, use Dropbox, Google Drive, or a direct URL instead.
☝️ A note on PDFs
PDFs are rendered using a different, more resource-intensive engine than images or video, which can be a heavier lift for a screen's hardware, especially on older or lower-powered players.
If a screen showing a lot of PDF or presentation content seems to be struggling (slow to update, laggy, or occasionally unresponsive), try converting that content to images where you can, or switch the affected screen's Document format setting (found in that screen's own settings, not here in Media) from PDF to PNG or WebP images.
Fugo will render the document as a set of images instead of a live PDF, which is lighter on the player. It's worth doing proactively for any screen that shows a lot of document or presentation content, rather than waiting for a problem to show up.
Upload limits
There's no cap on how much you can store in your library overall. Individual uploads may still run into a file-size or per-upload limit depending on your plan. If you hit one, or need it raised for a specific use case, reach out to support@fugo.ai and we can help.
What happens after you upload
Once a file finishes uploading, Fugo automatically generates a thumbnail and reads its details (like resolution and duration) in the background - this is what you're seeing during the brief "Processing" state on a newly uploaded card. This happens for every file so the library has something to show for it visually, even before you've done anything else with it.
If an uploaded file's extension looks different from what you originally named it, that's expected. Fugo checks the file's actual content rather than trusting the filename, and corrects the extension to match if the two don't agree.
Using media elsewhere in Fugo
Adding media to a playlist
Use the Publish action on any file's details panel to add it directly to an existing playlist, without needing to open the playlist separately first.
Publishing directly to a screen
Choosing to publish a file straight to a screen (rather than into an existing playlist) is a shortcut, not a separate delivery method: behind the scenes, Fugo creates a new playlist containing just that file and publishes it to the screen you picked.
That means if you later look at that screen's schedule or its playlists, you'll see this quick-publish playlist listed there too - it's a real playlist, just one Fugo created for you automatically to save you a step.
Using media in Design Studio
Design Studio has two related, but different, panels worth telling apart:
The Uploads tab lets you upload new files and browse your own media library - the same one described in this article - to drag onto your canvas.
The Media tab (despite the name) is a separate search of free stock photos, videos, and GIFs from outside providers - not your own uploaded library.
If you're looking for a file you've already uploaded, use the Uploads tab; use the Media tab when you want free stock imagery instead.
Learn more about Design Studio 👉 Design Studio Overview
Need more help?
Still have questions about Media? Reach out via the support chat inside the Fugo CMS, or email us at support@fugo.ai. We're happy to help.
