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Jira Dashboard App Guide

Connect a Jira dashboard to Fugo: sign in natively or with Okta, add a secret key if you use SSO, and get a live screenshot on your screens.

Written by Fugo Support

Table of contents


Fugo & your Jira dashboard

Fugo's Jira app lets you display a live Jira dashboard – for example a sprint board, project report, or filter view – on your digital signage screens without leaving a browser tab open and logged in on a device near your screen.

Instead of streaming your dashboard from an open, signed-in browser session, Fugo signs in to Jira on a schedule using credentials you provide once, captures an up-to-date screenshot of your dashboard, and displays that image on screen like any other piece of content. Your credentials and any secret key are encrypted and stored securely, and you control how often Fugo refreshes the screenshot.

Note: The Dashboards feature is available by booking a demo call with our team. During the call, we'll walk through what's needed to set up your dashboard and enable the feature on your account or trial afterward.


Best practices for using Jira with Fugo

Before you connect your dashboard, a couple of recommendations that apply whenever you're connecting any third-party dashboard service to Fugo:

Create a dedicated service account

Create a dedicated, least-privileged (read-only where possible) Jira account for Fugo to use, rather than an individual employee's login. This avoids interruptions from unexpected logouts, security alerts, or phone-number-linked recovery prompts, and limits what Fugo can access in your Jira site.

You can find instructions for setting up a dedicated service account with Google Workspace here.

Have your dashboard URL ready

You'll need the URL of the specific Jira dashboard, board, or filter view you want to display. Open it in Jira, copy the URL, and keep it handy for the setup steps below.


Dashboard setup instructions

Sign-in methods Jira supports

When you connect a Jira dashboard, Fugo doesn't require your URL to match a specific Jira domain pattern – unlike some other wrapper apps, any valid dashboard URL is accepted (including Jira Cloud sites on atlassian.net or a custom domain). You'll then choose how Fugo should sign in. Jira currently supports two sign-in methods:

Sign in with Jira

Fugo signs in directly with your Jira username and password. No secret key is needed for this option.

Sign in with Okta

If your organization uses Okta for single sign-on into Jira, choose this option and Fugo will follow Okta's sign-in flow before landing back in Jira.

Get a Secret Key (for SSO only)

A Secret Key is the same kind of alphanumeric seed value an authenticator app (like Google Authenticator or Authy) uses to generate a time-based one-time code (TOTP). You only need one if you sign in through Okta – if you sign in directly with your Jira email and password, skip this section.

Get your secret key from Okta here: How to retrieve your Secret Key from Okta.

👉 Using a different identity provider? Many other SAML-based platforms work with Fugo as long as they support a TOTP-based authenticator app. See our guide to using SAML & other SSO providers with Fugo.

Configure your Jira dashboard in Fugo's Jira app

With your secret key ready (if you need one), you're ready to connect your dashboard in Fugo.

1. Log in to your Fugo account. If you don't have one yet, start your free trial at www.fugo.ai/app.

2. Go to Dashboards in the left-hand navigation, then click Create Dashboard.

3. Under Browse dashboards, select the Jira tile.

4. Enter the URL of your specific Jira dashboard.

5. Choose your authentication method: Sign in with Jira or Sign in with Okta.

6. Enter your username and password, plus your secret key if you're using Okta.

7. Click Create dashboard.

8. This opens the dashboard editor. In the background, Fugo uses your URL and credentials to sign in and capture a screenshot – this can take a minute or two. You can close the editor and come back later, or configure settings while you wait (see Edit your dashboard – advanced settings below).

9. Give your dashboard a name – you'll need one to save it.

⚠️ If your dashboard preview doesn't generate or you see an error, click Edit and check your credentials and URL first. If you're still stuck, reach out to support@fugo.ai or use the support chat in the CMS.

10. Once saved, your dashboard appears in your Dashboards library with a default refresh interval of once per day.


Customize your dashboard display in the Design Studio

Not every dashboard is "screen ready" as-is – some are long, dense, or have small elements that are hard to read from a distance.

Add your saved dashboard to a Design Studio canvas to crop it down to just the chart or panel you need, and combine it with other apps, text, or media on the same slide. Open (or start) a Studio design, find your dashboard under the Dashboards panel, and drag it onto the canvas.

From there you can crop, resize, and combine it with other elements, then publish the design to a playlist the same way described below.

👉 Learn how in our Design Studio overview


Publish your dashboard to a screen

A dashboard isn't published directly from the editor or your library. Instead:

1. Open (or create) a playlist, and add your dashboard to it as a content item.

2. Target that playlist to the screen(s) you want it to appear on.

3. Publish the playlist.

The same dashboard can be reused across multiple playlists and screens – updating and saving it updates everywhere it's used, so you don't need to republish each screen individually.

👉 Learn how in our Playlists overview


Edit your dashboard – advanced settings

Clicking your dashboard in the library opens the dashboard editor, where you can adjust the Refresh Interval (how often Fugo re-captures your dashboard), resolution, and other capture settings, and choose whether Fugo runs the sign-in/capture steps in the cloud, on your own on-premise server, or on the player device itself.

These settings work the same way for every dashboard type.

👉 See the full breakdown – including Resolution, Pause duration, Memory, Proxy region, and On-Premise/Local Player options – in our Dashboards Overview.


Need more help?

If you run into trouble setting up or troubleshooting your Jira dashboard, reach out to us any time:

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