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Understanding the difference between webOS TV & webOS Signage
LG has two separate operating systems for commercial and consumer displays, respectively.
Commercial - webOS Signage
LG's product line made specifically for digital signage runs the operating system webOS Signage, which comes with features especially for digital signage. The hardware advantages of these displays include: higher brightness, longer operating hours and higher durability.
Fugo supports:
webOS Signage 4.0
webOS Signage 4.1
webOS Signage 6.0
Consumer - webOS TV
LG's line of consumer smart TVs run the webOS TV operating system. These displays are primarily designed for home entertainment, both in hardware and features, and therefore are generally built for playback sessions of 4-6 hours. They're not particularly fit for purpose as digital signage displays & will therefore have a few drawbacks.
☝️ How to tell which one you are buying. Manufacturer listings and resellers often say only "webOS" without saying whether it is the signage or the TV build, and Fugo needs the signage one. The reliable marker is SCAP, the name of LG's signage API: if the specification sheet mentions SCAP, it is a webOS Signage display. If it does not, assume it is webOS TV and plan on attaching an external media player.
Learn more about the differences & how to find out which type of display you have in this guide.
Minimum requirements
webOS Signage 4.0, 4.1 or 6.0 firmware
webOS Signage 4.0 is supported but not recommended
webOS Signage 6.0 is the newest version we support and the one we recommend
⚠️ Planning live web content or dashboards on LG? webOS Signage 6.0 renders pages with a Chrome 87 browser engine, which dates from late 2020. The display is fully supported, but a web page or dashboard built with newer JavaScript or CSS features may not render correctly on it. If your rollout depends on a specific web app or dashboard, test it on an LG screen before committing.
Recommended & supported devices
Supported and most ideal for new purchases
Supported and recommended for new purchases
LG UH5F-H Series - webOS Signage 4.1
LG UH7F-H Series - webOS Signage 4.1
LG VSM5J-H Series - webOS Signage 4.1
LG One Quick Flex - Windows 10 or newer, macOS 10.9 or newer
Supported but not recommended for new purchases
LG UM3DG-B Series
LG VM5J-H Series
LG VH7E-H Series (discontinued)
LG UL3G Series (discontinued)
Performance notes
Supported File Types
Image: JPEG, JPEG 2000, PNG, WebP, SVG, GIF
Video Container: MP4,MPG, MPEG, MOV, AVI
Audio: MP3
Documents: PDF
Supported Features
Landscape & portrait support
Multi-zone support
Apps from our App Store
Webpages
Offline playback of media
Multi-zone media playback (ability to play 2 concurrent videos or streams)
Remote screenshot monitoring
Remote Fugo application update
Known Limitations
Set the display's clock before installing. If the date and time on the screen are wrong, the Fugo install fails without showing an error. This is the most common cause of a failed LG setup and takes a few seconds to rule out.
Web content renders on a Chrome 87 engine, see the note above.
Setup guide
For instructions on how to set up Fugo on your webOS devices, see this guide.
Other hardware
For an extensive list such of the other operating systems we support and our recommended hardware directory, please see this article.