Crestron AirMedia receivers drive the main screen in many meeting rooms. They have a built-in digital signage setting that can load any web address. By pointing that setting at the Fugo player, the room screen shows your Fugo content whenever nobody is presenting, instead of the AirMedia home page.
When someone starts sharing from a laptop or phone, AirMedia takes over the display. When they stop, Fugo comes back automatically. You don't need an extra player, HDMI input or network cable.
💡 Which link to use: Use the plain https://player.fugo.ai address, not a Fugo virtual screen link. Each receiver loads its own player and shows its own pairing PIN on the room display, and you pair that PIN in Fugo.
Table of contents
Before you begin
You'll need:
An active Fugo account or trial account (sign up here). Each paired room uses one Fugo screen license. Trial accounts aren't limited.
Content already set up in Fugo, such as a playlist, media file, dashboard or app
A Crestron AirMedia Series 3 receiver (AM-3000, AM-3100 or AM-3200) running the latest firmware, powered on and connected to your network
The receiver's IP address or host name, and its administrator sign-in
The room display connected to the receiver's HDMI output
💡 Network access: The receiver needs outbound internet access to player.fugo.ai and Fugo's content services. If your network uses a firewall allowlist, add Fugo's domains before you start.
💡 Dashboards: Local Player and Streaming dashboards don't run on AirMedia. They need the Fugo player desktop app on Windows.
Configure AirMedia to display the Fugo player
These steps happen on the AirMedia receiver's own web interface, not in Fugo. Screenshots in this section are from Crestron's AirMedia Series 3 product manual. See the manual for the full settings reference.
1. On a computer on the same network, open a browser and go to the receiver's IP address or host name. This is usually shown on the room display.
2. Click Settings and sign in with the receiver's administrator account. If the receiver has never been configured, you will be asked to create one.
The AirMedia Settings screen. Image: Crestron.
3. Expand Application Mode and set Application Mode to AirMedia Experience.
Application Mode settings. Image: Crestron.
4. Set the signage options:
Signage Provider: General Web, so the receiver can load any web address
Signage Mode: Signage as a Background, so Fugo plays whenever nobody is presenting
Signage URL: https://player.fugo.ai, the Fugo player
5. Go to System Setup > Power Settings and set Power Mode to Business Hours + Occupancy Based for Signage. If you want the screen on all day, set business hours to 00:00 to 23:59.
6. Click Save Changes. When asked to reboot, click Yes.
💡 Signage Mode matters. Choose Signage as a Background so Fugo plays whenever nobody is presenting. With Signage in Standby, Fugo only appears when the room is unoccupied, so occupied rooms show the normal AirMedia welcome screen instead.
💡 Signage-only screens: If a display never needs screen sharing, set Application Mode to Signage Only, set Signage Provider to General Web and use the same Fugo URL. This turns off AirMedia presenting and runs the receiver purely as a Fugo player.
Pair your AirMedia screen to Fugo
After the reboot, the Fugo player loads on the room display and shows a 4-digit pairing PIN.
1. On your computer, open Fugo CMS at https://www.fugo.ai/app and log in.
2. Go to the Screens page and click Add screen.
3. In the Add a screen dialog, choose Physical screen.
4. In the Let's pair your screen dialog, type the 4-digit PIN shown on the room display under Enter your PIN: and complete the pairing flow.
5. Give the screen a name that makes it easy to find later, such as the room name. Add any labels or screen properties you use. The screen then appears on the Screens page with the status Online.
6. Assign content to the screen from your Playlists page. To start a new playlist, click Create Playlist.
The New Playlist editor opens. Add your content in 1 Content, choose your AirMedia screen in 2 Screens, then click Save and Publish.
To use an existing playlist instead, open it, go to the Screens step, add your new screen, and click Publish.
Learn more about playlists 👉 Playlists Overview
💡 Setting up several rooms? Repeat the receiver settings on each AirMedia device, or push them centrally with Crestron XiO Cloud. Every receiver shows its own PIN, so pair each one separately in Fugo.
Check it works
In Fugo: the screen appears on the Screens page and shows as Online.
In the room: share your laptop to the display. The presentation should take over the full screen, and Fugo should return on its own when you stop sharing.
Always test sharing before you set up more rooms.
Content tips
Crestron's guidance for Appspace signage on these receivers is videos and streams at 1920x1080 or lower, and images at 3840x2160 or lower. Use the same figures as a general guide for Fugo content.
In Signage as a Background mode, AirMedia can show its connection instructions over the signage. Keep important content away from the bottom edge of your layout.
Troubleshooting
The screen still shows the AirMedia welcome screen. Check whether Signage Mode is set to Signage in Standby, and change it to Signage as a Background.
The screen goes dark or signage stops. Check that Power Mode is set to Business Hours + Occupancy Based for Signage, and that business hours cover the times you need.
The screen is blank or white after the reboot. Check that Signage URL is exactly https://player.fugo.ai and that the receiver can reach the internet.
The PIN is not accepted. Read the PIN from the display again. If the receiver has rebooted or slept, it may be showing a new one.
The screen shows a message about an outdated browser. The Fugo player checks the browser version, and the receiver's built-in browser may be older than the player supports. Check that the receiver is on the latest firmware. If the message stays, contact us using the details below.
Presentations don't take over the screen. Check that Application Mode is set to AirMedia Experience, not Signage Only.
Some content doesn't play well. Test video files and heavy dashboards on one room before rolling out, and keep within the sizes in Content tips.
Need more help?
Drop us a message using the chat box in the bottom right of the CMS, or reach our support team at support@fugo.ai.